Work With Us
ClicklyFix is Growing!
We Are Looking for Great Talent to Join Our Team.
Who are we? ClicklyFix is a revolutionary OnDemand IT support platform – We take pride in the fact that we are able to offer immediate / real-time and on-demand IT support. We have a KPI to connect our customers with a skilled IT support technician in under 60 seconds
What We Offer
If you are seeking a part time or full time IT support position, ClicklyFix offers an extremely flexible work environment.
We are currently recruiting for an IT Remote Support Technician to support our ON DEMAND IT SUPPORT PLATFORM. We are looking for a qualified IT Technician who is dependable, knowledgeable, and friendly with customers.
The primary responsibilities will be to remotely connect and maintain computer systems, printers, applications, and networks in a small and medium business environment. The successful candidate must have a thorough knowledge of computer software and hardware and a variety of internet applications, and operating systems.
Flexible Hours • Work From Home • Full or Part Time
What You'll Do
- Connect remotely to our customers computers in a timely manor
- Support Windows and Apple PC’s,
- Clean Viruses and assist in speeding up computers by removing Malware & Spyware
- Troubleshoot Printers / MFP, network equipment,
- Perform troubleshooting to diagnose and resolve problems
- Other computer issues as needed
What You Offer
- Minimum 3 years of experience in IT Support supporting end-users
- In depth understanding of diverse computer systems and networks.
- Excellent diagnostic and problem-solving skills
- Ability to empathize and understand end-user experience to determine root causes of issues.
- Customer Service focused.
- Knowledge of Zoom remote support
- Positive, proactive, detailed oriented and driven to succeed.
- Excellent working knowledge of Microsoft products
- Post-secondary education required (preferably in a technical field).
- Certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
Join Our Team!
Send Us Your Resume
While we truly appreciate your interest in ClicklyFix, only those selected for an interview will be contacted.