Work With Us
ClicklyFix is Growing!
We Are Looking for Great Talent to Join Our Team.
Who are we? ClicklyFix is a revolutionary on-demand IT support platform – We take pride in the fact that we are able to offer immediate / real-time and on-demand IT support. We have a KPI to connect our customers with a skilled IT support technician in under 60 seconds
What We Offer
If you are seeking a part-time or full-time IT support position, ClicklyFix offers an extremely flexible work environment.
We are currently recruiting for an IT Remote Support Technician to support our ON-DEMAND IT SUPPORT PLATFORM. We are looking for a qualified IT Technician who is dependable, knowledgeable, and friendly with customers.
The primary responsibilities will be to remotely connect and maintain computer systems, printers, applications, and networks in a small and medium business environment. The successful candidate must have a thorough knowledge of computer software and hardware and a variety of internet applications, and operating systems.
Flexible Hours • Work From Home • Full or Part-Time
What You'll Do
- Connect remotely to our customers’ computers in a timely manner
- Support Windows and Apple PC’s
- Clean Viruses and assist in speeding up computers by removing Malware & Spyware
- Troubleshoot Printers / MFP, network equipment
- Perform troubleshooting to diagnose and resolve problems
- Other computer issues as needed
What You Offer
- Minimum 3 years of experience in IT Support supporting end-users
- In depth understanding of diverse computer systems and networks.
- Excellent diagnostic and problem-solving skills
- Ability to empathize and understand end-user experience to determine root causes of issues.
- Customer Service focused.
- Knowledge of Zoom remote support
- Positive, proactive, detail-oriented and driven to succeed.
- Excellent working knowledge of Microsoft products
- Post-secondary education required (preferably in a technical field).
- Certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).
Join Our Team!
Send Us Your Resume
While we truly appreciate your interest in ClicklyFix, only those selected for an interview will be contacted.